LEFT: Pizza Rita's Garden Delight pan pizza. Pizza is usually a pretty happy occasion, and even the shape of pizza is conducive to sitting around in a circle," he reflects. "I have a degree in accounting and finance, but I wanted to work at a place where people want to be there. Out of its many traditional pies and house specials, Dickmann says Pizza Rita's pepperoni remains its most popular, followed by the infamous Five Pounder ($24) loaded with 11 toppings.Īt the end of each day, whether he's taking calls, slinging dough or making deliveries around town, being in the pizza business, for Dickmann, is about fun and community connections.
Pizza Rita's resulting pizza crust is perhaps its most distinguishing asset - thicker and more bready, as Dickmann describes, and with a toastier finish on the bottom. "We use a ton and a half of flour a week." "Technically it's more like bread dough than classic pizza dough," Dickmann notes.
The North Wall store is busiest, Dickmann notes.ĭough for its pan-style pizzas is made on-site at each store. Today its four locations include downtown Spokane (STA Plaza), Spokane Valley (Pines Road), North Spokane (Wall Street) and central Spokane (Indiana Avenue). "It's printed right on the box."ĭickmann and his wife June opened the first Pizza Rita location in a building near North Central High School that no longer exists. "We welcome any pizza coupons, offers or specials, and always have - it's not just 'take' or 'accept,'" he says to emphasize the policy. That's not to say Pizza Rita gets an unusual amount of complaints, but rather an example of the Dickmann family's commitment to customer satisfaction and business transparency. Like, if there is a Yelp or Google review, I'll say 'Hey, I'm sorry, give me a call or text.' People ask why I put my personal phone number out there, but it's not like someone can punch me through the phone." "My number is everywhere, and this is something pretty rare, but it's easier for me. "I'm on the phone a lot," Dickmann notes. On the "contact us" page, beneath an old black-and-white photo of Dickmann next to his grinning eldest daughter, Rita, the pizzeria's namesake (a play on "pizzeria"), is the heading "Contact Rita's Dad." His personal phone number is printed directly on coupons and is easy to find on Pizza Rita's website. Pizza Rita owner Brian Dickmann wants customers to call him. We sat down with co-owners of each to dig into their history, secrets to success and more. No matter which of the two you're most loyal to, both reliably bring piping hot and affordably priced pies to local doors, and bellies. Its local counterpart and competitor Pizza Pipeline debuted the year before, in 1988, and currently oversees six locations in the Inland Northwest, including a franchise in Pullman. Pizza Rita, opened in 1989, has four locations across Spokane today and makes the pizza served in several urban high school cafeterias. Launched in the late 1980s, the Spokane area's two largest and oldest locally owned delivery pizza kitchens are still going strong. No idea how this rates as Spokane's Best.Pizza Rita founder Brian Dickmann (left) and Pizza Pipeline co-owner Mike Kight. So - now I figure, bad pizza, bad customer service and poor management. I wanted them to have the chance to respond, but haven't heard a thing. I waited a day and then contacted the owner directly via email prior to leaving any review. As a "bonus" the crazy eights breadsticks I ordered ended up being Apple streudle with garlic on top - pretty gross. It wasn't at all what we remembered - kinda tasteless and mostly bread. At this point my family was starved and dived right in to be so completely dissapointed. No mention of any of the sodas I was to get for a pick up. And, a good 25 minutes late the order was ready. However, after another 15 minutes I was still told it would be soon. checked in when I arrived and was told it was just being made up - I was early, so that seemed ok. Ordered online for a quick pick up after work. When we moved it was never convenient - but after several years, we thought "that sounds good!" What a terrible dissapointment.
We used to order from Pizza Rita quite bit and had always enjoyed it. Restaurants for Special Occasions in Spokane.Restaurants for Group Dining in Spokane.Sushi Restaurants for Families in Spokane.Seafood Restaurants for Lunch in Spokane.Asian Restaurants for Special Occasions in Spokane.
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